Privacy Policy
Last updated: January 3, 2026
1. Introduction
Welcome to PokeVault. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our service.
2. Information We Collect
We collect information you provide directly to us, including account information, profile information, card collection data, messages sent through our platform, and payment information processed securely by our payment providers.
3. How We Use Your Information
We use information to provide, maintain, and improve our services; process transactions; send technical notices and support messages; respond to questions; enable card identification and grading features; and facilitate user communication.
4. Information Sharing
We may share information with your consent, with other users when you share your collection publicly, with service providers who assist in our operations, to comply with legal obligations, and to protect our rights and prevent fraud.
5. Data Security
We implement technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.
6. Data Retention
We retain personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting support.
7. Your Rights
You may request access, correction, deletion, objection to processing, or portability of your personal data where applicable.
8. Cookies and Tracking
We use essential cookies to maintain sessions and preferences. We do not use third-party tracking cookies for advertising purposes.
9. Children's Privacy
Our service is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
10. Changes to This Policy
We may update this policy from time to time by posting the new privacy policy on this page.
11. Contact Us
If you have questions about this privacy policy or our data practices, please contact us through the Support page in the app.